Privacy Policy
Draft integration point for Qondisa privacy wording. Final legal wording should be reviewed before production launch.
Data collected
- Account details, contact details and customer request information.
- Provider profile, service area, credential and business details.
- Sensitive provider identity and residential address details where needed for verification and marketplace safety.
How data is used
- Operating accounts, verifying requests, matching providers and protecting marketplace safety.
- Identity, business, SMS and payment processing through appropriate third-party processors.
- Fraud prevention, disputes, investigations, security and operational notifications.
Marketing preferences
- Promotional marketing consent is separate from essential operational communication.
- Users can opt out of promotions, newsletters, bonus-credit campaigns and reactivation messages.
- Opting out does not stop OTPs, password resets, verification results, dispute outcomes or payment receipts.
Retention and rights
- Default sensitive account-data retention is 12 months after account closure.
- Longer retention may apply for legal obligations, accounting, disputes, investigations or fraud prevention.
- Data-subject access, correction and deletion processes should be handled through Qondisa support.